Refund policy
Items returned within 30 (thirty) days of their delivery in same as new condition will be eligible for a full refund in Store Credit or Exchanged for another Item of equal value.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return question at info@bodetq.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
RETURNS & EXCHANGES POLICY
Returns can be processed here:Â https://bodetq.returnscenter.com/
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- All items must be in their original packaging with product tags intact
- All items must be unworn, unused, unwashed and in its original condition
- All items would need to be purchased originally from www.bodetq.com for proof of purchase.
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.
Sales item(s) are exchangeable or refundable in Store Credit
All returns would need to be shipped to the address address bellow:
USA
BODETQ Returns
California
1861 Summertime Drive Tracy Ca 95376
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*Please Note: The Customer is responsible for Shipping Charges when making return.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Thank you.
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